The processing time varies and depends on the item size and production difficulty. Usually, processing times take 3-14 days after payment was cleared. The customer is responsible for all customs fees.
Cancelations and returns
I gladly accept cancelations before items have been shipped or before the main production of the made-to-order items is done.
I accept returns for not personalized items if the buyer contacts me within 14 days of delivery. After I get the item back I will refund the item price without the shipping cost. The customers are also responsible for return shipping. If the item is returned broken, dirty or used the money will not refunded.
Please attend, my items are not intend to children. Some of my products contain small parts and may pose a choking hazard and should not be used by children under 3 years. Otherwise they can be great toy for play together with the adult. The environment of products The items is made in a smoke-free home. The product is made without contact with animals, but the working area is animal-friendly.